FACULTY COMMUNITY BUILDING

IN LIONS SHARE

PROCESS

STEP 1

DETERMINE THE NEEDS & GOALS OF YOUR COMMUNITY

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Before you start building a community, determine the needs of the community members, and decide how the community that you plan to build will satisfy those needs. Once you know how the community will serve the needs of its members, you have your community’s goal. The needs and goals will help you determine which Lions SHARE tool you leverage to build your community.

For example, if you are the person charged with leading all of the faculty who are teaching a particular course, and you have determined that all of the faculty teaching the course need to have access to shared documents, then using Office365 app OneDrive as a file/document repository is the perfect Lions SHARE tool to satisfy that need. However, if your community members also need to be able to communicate easily with one another to share teaching ideas, then using the Office365 app Teams is much better tool to meet both the need to share files in addition to communication.

Determining community needs and goals is a fundamental first step when building a community. It will ensure that your community functions efficiently and will ultimately lead your community to greater success.

STEP 2

BUILD YOUR COMMUNITY USING THE APPROPRIATE LIONS SHARE TOOL

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With the specific needs and goals of your community in mind, carefully read the list of Lions SHARE tools at your disposal, and determine which of the tools has the strongest match between your needs/goals and tool features. When you’ve found the strongest match, you’ve found the appropriate tool to leverage for your community.

Refer to the documentation and other resources available to you to teach yourself how to use the tool and build your community.

If you’ve used the documentation to teach yourself the tool, and you’ve hit a snag, you can contact Lions SHARE Technical Support, which is available 24/7 for all university staff and students, at 1-866-928-2439. If they cannot answer your question immediately, they will put you in touch with someone who can.

As you construct your community, always keep your needs and goals in mind. This will help you eliminate unnecessary clutter in your community (eg. unneeded tools) and lead to greater community success.

We also recommend partnering with a colleague to help you test out your community as you build it. Having someone using your community features from another perspective introduces highly useful feedback into your build.

STEP 3

DEVELOP COMMUNICATION & MAINTENANCE PLANS

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If you’ve finished building your community, you’re ready to complete the final, crucial step that will impact the success of your new community: communication. Even the most efficiently engineered community will fail if community members don’t understand how they should use it, and more importantly, why they should use it.

Your community members will likely have the following questions, so you need to form a plan for communicating to them the following information:

  • Why should I use this community? How does it make my life/work easier? What tangible value does it provide?
  • How do I get into this community? Will I always have access to this community?
  • How do I use the different features of this community? For example, how do I share files, communicate with other members, etc.? What are the step-by-step instructions?
  • Who is in charge of this community? What person should I contact with questions or problems that I have about this community?

After your community members know the information above, and your community is up and running, you need to have a plan for on-going community maintenance. Who will be in charge of ensuring that the community is still running smoothly next year? What about 3 years from now? Design a plan for community continuity into the foreseeable future, that includes leadership, documentation, and maintenance tasks.

Tools in Lions SHARE

SOCIAL

The LionsSHARE Social tool is a tool that allows social networking for all university staff and students. It resembles other popular social networking services, with features like Activity Feeds, Posts, Groups, Messages, Events, Polls, and more. If your community members have used Facebook, they will quickly learn how to use Social.

Within Social, you can create several different types of Groups, which you can use to build your community. Each type of Group has slightly different characteristics and functions, which are related to its purpose. These different types of Groups are described in the section below.

Screenshot of the navigation menu showing LionsSHARE Social Groups

SUBJECTS GROUPS

Purpose / Description

A Subjects Group is a way of automatically gathering all of the students and instructors who are enrolled in a particular course into one group, where they can support one another’s learning in that course.

Configuration Options

There is nothing to configure, since Subjects Groups are automatically created and managed based on enrollments in the university course scheduling system. If an instructor or student is enrolled in a particular course, they are automatically a member of the respective Subjects Group for that course.

Possible User Roles

  • Students
  • Instructors

Regardless of whether you’re a student or an instructor in the course, you are added as a Student member of the Subjects Group by default. If you wish to be listed as an Instructor of the Subjects Group in LionsSHARE Social, contact LionsSHARE Technical Support at 1-866-928-2439 and place a request to be elevated from Student to Instructor in [course name] Subject Group in LionsSHARE Social, and you will be added in 24 to 48 hours after your request.

Users Can:

  • write Posts
  • write Anonymous Posts
  • write a Post with a Poll
  • write a Post with Tags
  • Pin a Post
  • Schedule a Post
  • write Comments on Posts
  • Join or Leave the Subjects Group as desired

STUDY GROUPS

Purpose / Description

A Study Group is a tool for allowing people to form a group in order to study together.

Configuration Options

A Study Group can be created by anyone as desired.

A Study Group creator can configure the following group options:

  • Cover picture
  • Avatar picture
  • Name
  • Purpose
  • Privacy (Public or Private)
  • Meeting Time

Possible User Roles

  • Members

Users Can:

  • write Posts
  • write a Post with a Poll
  • write a Post with a File
  • write Comments on Posts
  • Join (if Privacy is Public) or Leave the Study Group as desired

STUDENT AFFAIRS GROUPS

Purpose / Description

A Student Affairs Group is a tool for allowing leaders of Student Affairs teams to create a page related to their team in order to disseminate information to students and other stakeholders, and provide a gathering space related to that team.

Configuration Options

A Student Affairs Group Page can be created as desired.

A Student Affairs Group Page creator or Admin can configure the following group options:

  • Cover picture
  • Avatar picture
  • Name
  • Description
  • Related School
  • Related Campus
  • Office Location
  • Consultation Times
  • Website URL
  • Phone No.
  • Email Address

Possible User Roles

Possible user roles:

  • Followers
  • Admins

Users Can:

  • write Posts
  • write Anonymous Posts
  • write a Post with a Poll
  • write a Post with a File
  • Target a specific audience with a Post
  • Pin a Post
  • Schedule a Post
  • write Comments on Posts
  • create Events
  • Follow or Unfollow the Student Affairs Group Page as desired

CLUBS & ORGANIZATIONS GROUPS

Purpose / Description

A Clubs & Organizations Group is a tool for allowing leaders of university clubs and organizations to create a page related to their club or organization in order to disseminate information to members, and provide a gathering space related to that club or organization.

Configuration Options

A Clubs & Organizations Group Page can be created as desired by official representatives of university clubs or organizations.

A Clubs & Organizations Group Page creator or Admin can configure the following group options:

  • Cover picture
  • Avatar picture
  • Name
  • Abbreviated Name
  • Description
  • Website URL
  • Phone No.
  • Email Address
  • Related School
  • Club or Organization Committee Position
  • Member Fee ($)
  • Discount for Student Union/Association Members ($)
  • Benefits of Membership

Possible User Roles

  • Followers
  • Committee Member (Admin)

A Clubs & Organizations Group Page creator or Admin can add Followers individually or in bulk. Users can Follow and Unfollow a Clubs & Organizations Group Page themselves.

In addition to the general Discussion Activity Feed in a Club & Organization Group Page, there is a Committee Feed that is restricted to Committee Members (Admins).

Users Can:

  • write Posts
  • write a Post with a Poll
  • write a Post with a File
  • Pin a Post
  • Schedule a Post
  • write Comments on Posts
  • create Events
  • Follow or Unfollow the Clubs & Organizations Group Page as desired

MENTORS GROUPS

Purpose / Description

A Mentors Group is a tool for allowing those who wish to mentor to gather mentees in order to guide them, and also allowing those who seek a mentor to locate an appropriate mentor.

Configuration Options

A Mentors Group can be created as desired by mentors.

Special Note: A Mentors Group automatically aggregates and displays Mentor biographical data from a Mentor’s LionsSHARE Social account Profile in order to make it easier for Mentees to find appropriate Mentors.

A Mentors Group creator or Mentor (Admin) can configure the following group options:

  • Cover picture
  • Avatar picture
  • Group Name
  • Program Name

Possible User Roles

  • Mentees (Members)
  • Mentors (Admins)

A Mentors Page creator or Mentor (Admin) can add Mentees (Members). Users can Join and Leave a Mentors Group themselves.

Users Can:

  • write Posts
  • write an Anonymous Post
  • write a Post with a Poll
  • write a Post with a File
  • Pin a Post
  • write Comments on Posts
  • create Events
  • Join or Leave the Mentors Group as desired

CUSTOM GROUPS

Purpose / Description

A Custom Group is a tool for allowing people to form and communicate with a group for a purpose that doesn’t already fit within any of the other 5 types of Groups in LionsSHARE Social.

Configuration Options

A Custom Group can be created by anyone as desired.

A Custom Group creator can configure the following group options:

  • Cover picture
  • Avatar picture
  • Name
  • Description
  • Purpose
  • Privacy (Public or Private)
  • Related School
  • Related Campus

Possible User Roles

  • Members
  • Admins

A Custom Group creator or Admin can add Members individually or in bulk, and can add multiple Admins. Users can add themselves if the Custom Group Privacy is Public or remove themselves.

Users Can:

  • write Posts
  • write a Post with a Poll
  • write a Post with a File
  • Target a Post to particular audience
  • Pin a Post
  • write Comments on Posts
  • create Events
  • Join (if Privacy is Public) or Leave the Custom Group as desired

Tools in Lions SHARE

OFFICE 365

Students and instructors all over the world are using Microsoft Office 365 for learning, teaching and helping to make their administration more streamlined and efficient. You will be surprised at the many ways in which Office 365 can be a great tool for education and for enhancing learning and teaching. Office 365 is a suite of Office applications plus other productivity services used by the university.

Within the Office 365 suite of services, there are several different applications that you can leverage to build your community. Each application has slightly different characteristics and functions, which are described in the section below.

Screenshot showing the Office 365 portal

MICROSOFT TEAMS

Video Tour

Purpose / Description

The Microsoft Teams service is a chat-based workspace in Office 365. Microsoft Teams brings together people, conversations and content – along with the tools that teams need – so they can easily collaborate to achieve more. It’s naturally integrated with the familiar Office applications.

Microsoft Teams was built with modern working groups in mind; working groups that are more agile and organizational structures that are more flat, to keep communications and information flowing. It is a more open, digital environment that makes work visible, integrated and accessible – across the team – so that everyone can stay in the know.

Features / Tools

Microsoft Teams is built for 2 core functions:

  1. Chat: Conversations are persistent and threaded. Conversations are, by default, visible to the entire team, but the ability to make specific conversations private also exists.
  2. Productivity: The familiar Office 365 apps (Word, Excel, PowerPoint, SharePoint, OneNote, Planner, and Delve) are all built into Microsoft Teams so people have all the information and tools they need at their fingertips. Backed by the Microsoft Graph, intelligent services are surfaced throughout the workspace to help with information relevancy, discovery and sharing. Microsoft Teams is also built on Office 365 Groups—our cross-application membership service that makes it easy for people to move naturally from one collaboration tool to another, preserve their sense of context and share with others.

Tools include the following:

  • Conversations with features like file attachments, emoji, gifs, stickers
  • Channels for Conversations
  • Files
  • Wiki site
  • Website
  • Planner (Tasks)
  • SharePoint
  • Excel
  • PowerPoint
  • Word
  • OneNote
  • Visual Studio
  • PDF
  • Stream

Possible User Roles

  • Members
  • Owners

Users Can:

  • create and participate in Conversations
  • upload, download and manage shared Files
  • create and manage a shared Wiki site
  • create and manage shared Planner Tasks
  • create and manage a shared Website
  • Add and participate in work in Excel, PowerPoint, Word, OneNote, SharePoint, Power BI, PDF, Stream, and Visual Studio
  • Join or Leave the Microsoft Team as desired

Training & Support

You will find a lot of helpful information for getting started and managing Microsoft Teams on the Microsoft Teams Help site .

Technical Support for Microsoft Teams is available by contacting the 24/7 LionsSHARE Technical Support at 1-866-928-2439 or the Saint Leo University Technology Services  Help Desk.

MICROSOFT YAMMER

Video Tour

Purpose / Description

Yammer is a private social network that helps you get connected to the right people, share information across teams, and organize around projects. Only your coworkers can join, so your communications on Yammer are secure and visible only to people within your organization.

Features / Tools

There are 6 core functions of Yammer:

  • Groups: Work together with anyone across the company on projects, initiatives, and events. Groups provide open, flexible workspaces for team and communities by providing a central place for conversations, files, updates, and more.
  • External collaboration: Add partners, customers, and vendors to group conversations for specific input. For ongoing collaboration, create dedicated external groups or external networks to foster deeper relationships and a sense of community.
  • Search: Search for experts, conversations, and files to cut down on duplicating work. Yammer uses Office Graph to deliver personalized search results based on your interests and interactions at the company.
  • Inbox and notifications: Use your Inbox to view, prioritize, and manage what’s most relevant to you in Yammer. Notifications and priority settings let you tackle the most important messages and announcements across your groups.
  • Discovery feed: The Discovery feed keeps you up to date on what’s happening across your company. Yammer surfaces people, information, and groups that may be relevant to you.
  • Office integration: Experience the familiar interface and rich capabilities of Office right in Yammer. Preview, edit, and co-author documents using Office Online. Your work is automatically saved, and you can easily compare versions and finalize changes.

Yammer includes the following tools:

  • Custom Group homepage
  • Conversations (public & private)
  • Updates, Polls, Praise & Announcements in Conversations
  • Shared Files area
  • Shared Notes area
  • Group Inbox area

Users Can:

  • create and participate in Public or Private Conversations
  • post Attachments
  • post Polls
  • post Praise
  • post Announcements
  • upload and download shared Files
  • create and view shared Notes
  • subscribe via email
  • post via email
  • embed the Group Feed into another website
  • Join or Leave the Yammer Group as desired

Training & Support

You will find a lot of helpful information for getting started and managing Microsoft Yammer on the Microsoft Yammer Help site .

Technical Support for Microsoft Teams is available by contacting the 24/7 LionsSHARE Technical Support at 1-866-928-2439 or the Saint Leo University Technology Services  Help Desk.

MICROSOFT PLANNER

Video Tour

Purpose / Description

Microsoft Planner, which is part of the Office 365 suite of services, makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress. Its functions are focused heavily on project and task management, and less on conversation.

Features / Tools

Microsoft Planner includes the following abilities:

  • Organizational hierarchy & grouping: Plans > Buckets > Tasks > Checklists
  • Privacy setting of Plans
  • Task assignment & labeling
  • File & link attachments
  • Threaded conversations attached to Tasks
  • Plan progress email notifications
  • Dashboards of Plan / Task progress

Users Can:

  • Organize Plans with Tasks
  • Make Plans Public or Private
  • Group Tasks into Buckets
  • Assign Tasks to specific people
  • Attach files, photos, or links
  • Add a checklist to a task
  • Set a preview picture for a task
  • Add comments to tasks
  • Flag your tasks with labels
  • Set and update task progress
  • Mark plans as favorites
  • Get email notifications about tasks and plans
  • See dashboards of Plan / Task progress

Training & Support

You will find a lot of helpful information for getting started and managing Microsoft Planner on the Microsoft Planner Help site .

Technical Support for Microsoft Teams is available by contacting the 24/7 LionsSHARE Technical Support at 1-866-928-2439 or the Saint Leo University Technology Services  Help Desk.

MICROSOFT ONEDRIVE

Video Tour

Purpose / Description

Microsoft OneDrive for Business, which is included with the Office 365 suite of services, is your storage space for your work or school files. You can access and share your files from your desktop, a browser, or your mobile devices. You can collaborate with students or colleagues on files, and tightly control the level of access to the files and folders, or publish them publicly.

Features / Tools

Microsoft OneDrive includes the following abilities:

  • File storage & creation
  • File downloading
  • File editing
  • File sharing with different permission levels
  • File publishing
  • File syncing with devices

Users Can:

  • Create documents on their computers and edit them on laptops, tablets, or phones.
  • Share files and photos with others.
  • Collaborate on Office documents with students or colleagues.
  • Create albums of pictures for students or colleagues.
  • Get to files and photos from anywhere, on any device.

Training & Support

You will find a lot of helpful information for getting started and managing Microsoft OneDrive on the Microsoft OneDrive Help site .

Technical Support for Microsoft Teams is available by contacting the 24/7 LionsSHARE Technical Support at 1-866-928-2439 or the Saint Leo University Technology Services  Help Desk.

MICROSOFT SHAREPOINT

Video Tour

Purpose / Description

Organizations use SharePoint to create websites. You can use it as a secure place to store, organize, share, and access information from any device. All you need is a web browser. You and your colleagues can create sites to share documents and information with colleagues, partners, and students.

Features / Tools

Microsoft SharePoint includes the following abilities:

  • Website creation and publishing
  • Document library creation and publishing
  • File storage & creation
  • File downloading
  • File editing
  • File sharing with different permission levels
  • File publishing
  • File syncing with devices

Users Can:

  • Create and manage websites
  • Create and manage document libraries
  • Create and manage documents.
  • Collaborate on Office documents with students or colleagues.

Training & Support

You will find a lot of helpful information for getting started and managing Microsoft SharePoint on the Microsoft SharePoint Help site .

Technical Support for Microsoft Teams is available by contacting the 24/7 LionsSHARE Technical Support at 1-866-928-2439 or the Saint Leo University Technology Services  Help Desk.

Have you considered all of the university tools above and

NEED SOME HELP CHOOSING?

As you can see above, there are many community building tools already available to all university students and staff that you can begin using immediately.

If you’ve carefully considered your needs, goals, and the available university tools above, and you still need advice for selecting the appropriate tool for your specific goals, complete the form below and submit it, and a member of the Teaching & Learning Innovation team will contact you after considering your goals with advice for moving forward with your community.